Customer support

All services

WhatsApp support

Answer common questions about opening hours, prices and availability around the clock; hand over questions outside the reply scope to you.

Who it suits

Clinics, beauty businesses, tutoring, retail and hospitality.

Your part

Update the FAQ document when information changes.

How it works

  1. A customer messages you on WhatsApp.
  2. Reply in the customer's language using your FAQ document.
  3. Notify you to take over if the question cannot be answered.

What it looks like

Traditional Chinese and English conversations · Demo data
Traditional Chinese and English conversationsDemo data ↗

Result illustration. No messages are sent or real data processed.

Data

AI replies in about 1.1 seconds (median measured in the Unfinite test environment).

30 repeated questions per day × 2 minutes each → about 22 hours saved per month (estimate).

Estimate; results vary with your circumstances