Post‑service follow‑up
After a service is completed, automatically ask whether the customer is satisfied. Invite satisfied customers to leave a Google review, and notify you immediately about dissatisfied customers.
How it works
- Automatically send a short survey after the service is completed.
- Satisfied ⇒ send a Google review invitation; dissatisfied ⇒ notify you immediately.
- Record the results in the spreadsheet.
What it looks like
Result illustration. No messages are sent or real data processed.
Data
Every customer is asked for feedback; positive-review invitations are sent only to satisfied customers. Volume depends on your customer count.